Operations Director
About the Role
Sewell Wallis is exclusively partnering with our client, a specialist financial services business based in Rotherham, as they appoint an Operations Director in this newly created role. This business is continuing their journey through a transformation and growth strategy and is therefore looking for a driven leader of people and a change management expert with a corporate FCA regulated background.
The successful candidate will form a senior leadership team of four and will take responsibility for all aspects of operations including collections, customer support, underwriting, loans, IT and human resources. You'll lead a department of over one hundred people with direct line management responsibility for nine Managers.
What will you be doing?
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including problem resolution and task management
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Conduct budget reviews and report cost plans to upper management
- Prepare and deliver performance appraisals to key Senior Departmental Managers in line with business objectives.
- Work closely with the project management team to ensure projects are completed in an accurate and timely manner.
What skills do we need?
- From a management perspective they require an inspiring motivator, a quick decision maker and someone who has people and culture at the heart of their strategy.
- Personal training and development skills are a must as well as well as having a long term outlook on succession planning and employee retention.
- The successful candidate will be able to demonstrate the ability to lead large teams of a similar size.
- With automation in mind, there are various systems and process related projects on the horizon for this individual to lead on the strategy and roll out from day one. A project management background is therefore required for this role alongside an appetite to positively change the culture and drive efficiency.
- Knowledge of business productivity software and an aptitude for learning new applications
- HR experience and a passion for changing culture.
What's on offer;
- Salary between £90,000 - £120,000
- 25 days holiday
- PMI - vitality
- Cycle to work
- Onsite parking
For more information please contact Kayley Haythornthwaite or apply below.
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
